Compliance

Compliance

Do you have an idea, concern, or compliment you want to share? Please reach out to us if:

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  • You suspect potential Fraud, Waste, or Abuse
  • You suspect member abuse or neglect
  • You have a concern about the quality of care we are offering
  • Member privacy or security (HIPAA) concerns arise
  • Concerns about Signature Advantage’s professionalism or courtesy
  • You are a stakeholder and need help resolving a conflict
  • We are not meeting your expectations as a stakeholder
  • Concerns about our compliance with applicable laws & regulations

Compliance Hotline

Call us at 1 (833) 742-6004 to make an anonymous report or call 1 (502) 410-6859 to speak to our Compliance Officer

Compliance Officer

Policies

Click on the policy you would like to review below. Opens in a new window.

Want more information?

Call us at (844) 214-8633 or (TTY 711). Our trained member service representatives are available from 8:00 AM to 8:00 PM EST.