Compliance
Compliance
Do you have an idea, concern, or compliment you want to share? Please reach out to us if:
- You suspect potential Fraud, Waste, or Abuse
- You suspect member abuse or neglect
- You have a concern about the quality of care we are offering
- Member privacy or security (HIPAA) concerns arise
- Concerns about Signature Advantage’s professionalism or courtesy
- You are a stakeholder and need help resolving a conflict
- We are not meeting your expectations as a stakeholder
- Concerns about our compliance with applicable laws & regulations
Compliance Hotline
Call us at 1 (833) 742-6004 to report concerns 24 hours a day. Callers may remain anonymous when they report their concerns, or call 1 (502) 410-6859 to speak to our Compliance Officer
Compliance Officer
Kristie Ingram, CHC
Chief Compliance Officer
Policies
Click on the policy you would like to review below.
Compliance Information
Want more information?
Call us at (844) 214-8633 or (TTY 711). Our trained member service representatives are available from 8:00 AM to 8:00 PM EST.