Compliance
Compliance
Do you have an idea, concern, or compliment you want to share? Please reach out to us if:
- You suspect potential Fraud, Waste, or Abuse
- You suspect member abuse or neglect
- You have a concern about the quality of care we are offering
- Member privacy or security (HIPAA) concerns arise
- Concerns about Signature Advantage’s professionalism or courtesy
- You are a stakeholder and need help resolving a conflict
- We are not meeting your expectations as a stakeholder
- Concerns about our compliance with applicable laws & regulations
Compliance Hotline
Call us at 1 (833) 742-6004 to report concerns 24 hours a day. Callers may remain anonymous when they report their concerns, or call 1 (502) 410-6859 to speak to our Compliance Officer
Compliance Officer
Kristie Ingram, CHC
Chief Compliance Officer
Policies
Click on the policy you would like to review below. Opens in a new window.
Compliance Information
Want more information?
Call us at (844) 214-8633 or (TTY 711). Our trained member service representatives are available from 8:00 AM to 8:00 PM EST.